Used to be great - Account Manager Grainger Employee Review

1.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Great product line, #1 in the industry

Cons

Diversity is to the point of not choosing the best person for the job but the correct color to make Grainger look good. Honesty is not welcome or they will do their best to get rid of you. Low intelligent HR staff managing unqualified DSM’s to put successful and dedicated employees on PIP in order to get rid of them and lower their costs. Micromanaging of over 35 metrics per month in Salesforce makes it possible to get rid of anyone who challenges their manager. Nobody can be fully successful unless you have a quality DSM. They don’t like you they will get rid of you no matter how much your customers sing your praises to management and how great your sales are. there will always be something wrong. DSM’s will lie and set you up to get rid of you

Explore other reviews about Grainger

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Large, dependable company. Variety of work channels. Career progression opportunities. Great networking inside and outside the company.

Cons

Simple improvement opportunities take time to implement.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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