Great People, Great Solutions, Unrealistic Expectations - Anonymous employee Grainger Employee Review

2.0
Dec 12, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Everyone on the service side of the company is great and willing to help - Top quality products to sell - Great service model - Decent salary - Good sales training

Cons

- High profit margins in against the competition - Unrealistic expectations in regards to quotas and activity - Commission is impossible if below 100% - Management does not respond to feedback after it has been given - Little to no team culture - Current managers will try to keep you in current position even if you are eligible for promotion

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4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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