READ THIS! - WORK FOR BASE - NO COMMISSIONS! HIGH TURNOVER - Account Manager Grainger Employee Review

1.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Healthy financially in the stock market. Largest MRO company in the industry. Good benefits.

Cons

READERS BEWARE! I have read some of these reviews with high marks and I can tell you that this is not the case. Perhaps these are reviews from the entry level sales representatives who make very low salaries but are easily excited about getting an iPhone, a laptop and a company vehicle. Give them 12 months and they realize they are tired of being on a Top Ramen budget. There is an EXTREMELY high turnover rate. The common conversation amongst the ranks revolves around interviewing elsewhere or who is hiring. Sales goals are unrealistic and continue to increase every 6 months by double digits and we are not talking in the teens but much higher. Average tenure of a sales manager is 12 - 18 months. Commissions are little to none. A high pressure approach is used to push you to try to make these unrealistic numbers but you wont and with it you make no commission. To top it off, like some reviews have mentioned on this site, Grainger has an online company who sells MUCH CHEAPER than what your allowed to or forces you to discount and once again your business goes to this online store or your commission is blown! There are just too many ways you as a sales person will be blocked from being successful here. Senior Management doesn't want to hear these challenges and are only interested on how you will achieve the impossible and how Wall Street and their stakeholders relish in the profits.

Explore other reviews about Grainger

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Large, dependable company. Variety of work channels. Career progression opportunities. Great networking inside and outside the company.

Cons

Simple improvement opportunities take time to implement.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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