Great potential, but out of touch and lacking in progressive values - Field Sales Representative Grainger Employee Review

2.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits. 21 days PTO. Uncapped bonus.

Cons

First and foremost, this company is incredibly out of touch and lacks any sort of progressive mindset. Managers regularly are robotic and show no feeling or empathy towards things in your personal life. Grainger doesn't acknowledge Pride month, externally or internally. We also don't truly acknowledge MLK day - it is a full working day. If you get COVID, be prepared to burn PTO even though there is plenty of work that can be done at home as they do not have a policy in place to allow for extra days if you contract COVID. Even if you get it from a customer. Next - sales team specifics. The expectations of sales members are insane. The amount of metrics you are expected to hit across the board on both Salesforce and with your sales goals are exhausting. Burnout is prevalent across my entire team and among others on different teams throughout the sales org. So much luck plays into this job that is incredibly frustrating. You can take 10 steps forward with a few accounts, then 30 steps back after a national contract is lost (which is completely out of your hands). Evaluation needs to be done on how to make this more realistic for everyone across the board. Decisions being made seem to be largely made by boomers who are completely out of touch with the younger world. Opportunities for internal growth are rare.

Explore other reviews about Grainger

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My teammates and leader help me get to where I am today. This company inspired me to help others and motivated my coworkers. The benefit, PTO and the people here what make me thrive working my career here at Grainger.

Cons

No Con about working Grainger.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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