Commercial Account Manager - Commercial Account Manager Grainger Employee Review

1.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

fairly comparable health benefits but nothing outstanding. Employee profit sharing plan getting cut to minimum contributions as management cuts employee benefits in order to improve operating margins and impress Wall Street.

Cons

compensation plan crushes top performers and rewards poor performance (poor performers get lower goals and top performers get a majority of the district goal heaped on them). District Managers with little or no managerial experience put in charge of people's lives and goals (they have no real understanding of the markets or customer base) and are moved too frequently to gain any real insight into their employees capabilities or customer base. Upper management rules by fear and intimidation, no positive motivation. Mileage isn't reimbursed at anywhere near federal guidelines and account managers are forced to cover their own expenses...Human Resource Department serves mgt so little if anything is done to improve employee working conditions (though they put on a good show)

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays well Hours are flexible if needed Acknowledgement Happy employees

Cons

Extreme time management Lack of ability to take time off

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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