The entire culture has changed - Anonymous employee Grange Insurance Employee Review

2.0
Feb 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was very fortunate to have the time I did at Grange. I made lots of friends and learned about the business and different aspects of IT. Benefits were decent, but began to change throughout my time there. Vacation package was great!

Cons

The previous CIO was never a good leader or cared for bringing the best to Grange, in my opinion. When It was announced he was retiring I was excited for the change that could come to the company. Grange has always felt like a Mom-and-Pop type of business as there are many families and husbands and wives who work there and have for many years. Everyone knows everyone and it just works well to get things done. This changed. The new CIO began to make Grange into the company he came from, Chase, by bringing a lot of his colleagues and friends to Grange in newly created positions. While doing this may have been needed to help streamline IT and identify and create resolutions to issues the company was dealing with, it did the opposite. It seemed to me that these people were just there for a paycheck and to save as much money as possible. I believe that management should identify ways to save and be fiscally responsible, but not by eliminating positions of hardworking, loyal employees. The new management style seemed to be "we tell you one thing, and do another." This created a sense of fear and mistrust in me and that is why I left. The last year I was an employee at Grange I did not get a raise despite my hard work on projects and managing lots of workload. The reasoning was, no money in the budget. This despite the year being a very low claim year and being told in All-Hands meetings that profits were up. It's almost as though IT was struggling because of all the newly created VP positions and those salaries. There is very little advancement opportunities. I always felt like the rabbit chasing the carrot. It was always "next year," and "it's not in the budget for that training," or whatever excuse. There was never a "grown from within" mindset for talent. You had your job and that was it. Of course, if you were buddy-buddy with the IT management, you were "chosen" for other positions. In my time there, I know of personally 4 positions that were filled this way. Each time it made me feel completely inadequate and unqualified. In fact, most of IT is unqualified. There are those who just muddle through their positions on a daily basis and those who are actually doing the work.

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Grange Insurance Response
8y
We appreciate your feedback and we are reviewing it now. We have invested in training, development and education for our IT associates, and will continue to do so especially during our transition to newer technologies. We will continue to offer learning opportunities to all and fill roles by training high performing internal associates for the next level. Thank you for your years of contributions at Grange! We wish you the best in your current and future endeavors.

Explore other reviews about Grange Insurance

5.0
Jul 16, 2026
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CEO approval
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Pros

Wonderful company and culture, opportunity for advancement

Cons

Changing directives, fire drill approach

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Grange Insurance Response
1w
We appreciate you sharing your thoughts about your time at Grange and we’re glad to hear you enjoyed our company and culture and found opportunities for advancement while you were here. We wish you the best in your future endeavors and will share your feedback with the appropriate people. Thank you.
2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Business causal environment when we have to go into the office

Cons

Constantly adding high paying directors and made up positions but you keep shrinking the people that are responsible for bringing in the business that actually make money. More and more are promoted to these glorified secretarial roles that are not needed but keep reducing the amount of underwriters. You could hire several underwriters for one of those high salary positions.

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Grange Insurance Response
1mo
Thank you for sharing your feedback about the structure in Commercial Lines. We will make sure to share this with the appropriate people at Grange. As a member of our Commercial Lines team, we value your opinion and encourage you to speak with your Human Resources Business Partner or your manager if you have additional ideas or feedback you would like to share.
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