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Grange Insurance

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Grange Insurance reviews

Changing Culture, Unrealistic Expectations - Property Claims Adjuster Grange Insurance Employee Review

3.0
Jul 25, 2022
Property claims adjuster
Recommend
CEO approval
Business Outlook

Pros

An adjuster shortage has led to very strong entry pay Claims work in general exposes you to many different areas you can build off of Job security is always very high

Cons

Lack of transparency; Grange has lost about 20% of their claims force just this year and they've pushed management to leave very misleading reviews on here which are inaccurate. Job load, like most claims, is very unrealistic. You will almost always be 130% max capacity, they will at times force you to work weekends, and force you to leave the state on short notice for mandatory CAT. The 12 claims a week they tell you when you apply will not be accurate. Lack of transparency - kept in the dark, you can make suggestions that will help improve processes but they will fall on deaf ears as Grange is very traditional, there is little to no adapting and that has effected efficiency Very poor CAT leadership/guidance due to lack of leadership experience in this area

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Grange Insurance Response
3y
We’re very sorry to hear you felt this way during your time at Grange. Claims is a critical function within our enterprise, and we continue to invest in this space through additional associates as well as holistic investments within associate development, engagement, and recognition. We fully embrace a culture of candor, transparency and continuous improvement and will share your feedback with appropriate leadership. We wish you the best of luck in your future endeavors.

Explore other reviews about Grange Insurance

5.0
Jul 16, 2026
Regional sales manager
Recommend
CEO approval
Business Outlook

Pros

Wonderful company and culture, opportunity for advancement

Cons

Changing directives, fire drill approach

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Grange Insurance Response
1w
We appreciate you sharing your thoughts about your time at Grange and we’re glad to hear you enjoyed our company and culture and found opportunities for advancement while you were here. We wish you the best in your future endeavors and will share your feedback with the appropriate people. Thank you.
2.0
May 28, 2026
Underwriter
Recommend
CEO approval
Business Outlook

Pros

Business causal environment when we have to go into the office

Cons

Constantly adding high paying directors and made up positions but you keep shrinking the people that are responsible for bringing in the business that actually make money. More and more are promoted to these glorified secretarial roles that are not needed but keep reducing the amount of underwriters. You could hire several underwriters for one of those high salary positions.

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Grange Insurance Response
1mo
Thank you for sharing your feedback about the structure in Commercial Lines. We will make sure to share this with the appropriate people at Grange. As a member of our Commercial Lines team, we value your opinion and encourage you to speak with your Human Resources Business Partner or your manager if you have additional ideas or feedback you would like to share.
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