4mo
Thank you for taking the time to share your feedback. We understand that not every work environment is the right fit for every individual, and we appreciate the opportunity to clarify a few points for those considering our organization.
To address one factual item, employees begin with 16 days of paid time off, not 12, and PTO continues to grow each year with tenure. We believe time away from work is essential to long‑term success and encourage employees to use it.
Our in‑office model is designed to support collaboration, learning, and connection, particularly across teams that work closely together. We recognize that flexibility expectations vary by individual and role, and we continue to evaluate our approach as the workplace evolves.
We take feedback around leadership alignment, compensation competitiveness, and cross‑functional communication seriously. Our leadership team is actively focused on improving transparency between sales, operations, and customers to ensure commitments are realistic and delivered with integrity. We are also continuously reviewing compensation and career progression to remain competitive and equitable.
While we’re disappointed this experience did not meet expectations, we appreciate the candid perspective. Ongoing feedback—shared directly through managers, HR, or anonymous channels—plays an important role in helping us strengthen the employee experience and move forward in a positive direction.