Good for recent grads - Customer Service Agent Granite Telecommunications Employee Review

Great group with great management and leadership

No work from home anymore

This position is a great opportunity for career growth, continuous learning, and advancement. The Access Team specifically is collaborative, supportive, and highly skilled, creating a positive environment where employees can feel learn, contribute, and succeed. While I may not see this as a long-term position for myself, it offers great opportunities to build experience, develop new skills, and create a strong foundation for future career growth.

Initially, the workload was manageable and aligned with the team's capacity. However, over time, the volume of work has increased significantly, making it challenging for our current understaffed team to sustain effectively. PLEASE HIRE MORE ACCESS REPS