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      Granite Telecommunications

      Engaged Employer

      Granite Telecommunications reviews

      Account Manager - Senior Premier Account Analyst Granite Telecommunications Employee Review

      2.0
      Nov 21, 2020
      Senior premier account analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People in immediate team are nice and helpful.

      Cons

      This is a relatively new company with new products and services being added all the time. As such, processes are undergoing constant updates which causes large mistakes and resulting conflicts with customers. Oftentimes it is difficult to get adequate help from different departments.

      avatar
      Granite Telecommunications Response
      5y
      Thank you for your review. I am delighted to hear that your team is supportive and kind! Since founded in 2002, we have been consistently evolving and growing, and understand some of the challenges that might come with the growth of our team and our products. During our 2021 Kickoff Meeting, it was announced that we will be rolling out even more trainings and growing our sales training team to offer more support to our teammates on things such as products and processes, and we hope to see great results and feedback from this initiative. If you would like to discuss further, please reach out to our Talent Management team at TalentManagement@granitenet.com.

      Explore other reviews about Granite Telecommunications

      5.0
      Jun 9, 2026
      Relationship development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great group with great management and leadership

      Cons

      No work from home anymore

      2
      4.0
      Jul 13, 2026
      Access activations representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      This position is a great opportunity for career growth, continuous learning, and advancement. The Access Team specifically is collaborative, supportive, and highly skilled, creating a positive environment where employees can feel learn, contribute, and succeed. While I may not see this as a long-term position for myself, it offers great opportunities to build experience, develop new skills, and create a strong foundation for future career growth.

      Cons

      Initially, the workload was manageable and aligned with the team's capacity. However, over time, the volume of work has increased significantly, making it challenging for our current understaffed team to sustain effectively. PLEASE HIRE MORE ACCESS REPS

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