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      Granite Telecommunications

      Engaged Employer

      Granite Telecommunications reviews

      Stay away if you value your mental health. - Premier Account Manager Granite Telecommunications Employee Review

      2.0
      Jun 8, 2024
      Premier account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to meet some great people.

      Cons

      Working at Granite has been the most mentally exhausting experience. Our team lost many people in the span of a year and management refused to replace them instead they gave us more work load and offered over time so that we could keep up with the work load, which is unacceptable and undoable if you want to balance family and work life. When people spoke up about how unfair this was management told us to suck it up or leave if we did not like it. The director of our team behaved like a child that didn't get their way and refused to have actual conversations with the employees. Instead the director chose to give us the cold shoulder and pretend we did not exist, if people had thick accents she would talk down to them, cut them off mid sentence and treated them rudely. This behavior was reported to HR multiple times but nothing really got done, which has made the employees feel unheard and uncared for. Many of us felt like upper management was protecting this person because the have 10+ years with the company and know the right people. There was also no room for growth in our team, the work load was so high that even if you did try to work towards a promotion the goals were unattainable unless you did put overtime in. So they pretty much made you choose between family or work if you wanted to "grow" within the team.

      avatar
      Granite Telecommunications Response
      2y
      Thank you for sharing your detailed and candid feedback. We are deeply sorry to hear about your experience and the challenges you faced while working at Granite. It's concerning to hear about the issues with workload, lack of replacement for team members, and the difficulties in balancing work and personal life. We understand that this situation is unsustainable and deeply regret that it has caused such stress and frustration. The behavior you described from the director of your team is unacceptable and does not align with our values. Respectful and open communication is crucial, and it's alarming to hear that reported issues were not addressed appropriately by HR. We take these allegations very seriously and will be investigating this matter further to ensure that all employees are treated with respect and fairness. Your feedback regarding the lack of growth opportunities and the unrealistic demands for achieving promotions is also important. We recognize the need to create a more supportive environment where employees can thrive without compromising their personal lives. We appreciate your advice to management. We are committed to making the necessary changes to improve our workplace culture, including hiring directors and managers who respect and support their teams, and ensuring that all employee concerns are addressed promptly and effectively. Thank you again for bringing these issues to our attention. We value your input and are dedicated to making meaningful improvements.

      Explore other reviews about Granite Telecommunications

      5.0
      May 27, 2026
      Senior acount manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great way to get into full cycle sales

      Cons

      None that come to mind

      1.0
      Jun 4, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros what so ever.

      Cons

      This company and specifically the collections department have very little opportunity for growth, despite what may be promised during the hiring process. Honestly, it’s a circus. Non stop tasks are thrown at employees each day. And Goals are constantly increased so analyst can’t reach them. Employees who work hard and consistently perform well often find themselves stuck in the same position with no clear path for advancement. Promotions and opportunities never appear to be based on performance or merit. Management is one of the biggest issues. They have no clue. Favoritism is prevalent, and certain employees seem to receive special treatment, better opportunities, and more support than others. This creates a frustrating and discouraging work environment where many employees feel undervalued and overlooked. Morale suffers when performance and dedication are overlooked in favor of personal relationships and when there is little accountability for management and no transparency regarding career development. Communication from leadership is lacking, and employee concerns are not addressed. Management gets defensive when employees ask questions or disagree with their stupid decisions. Overall, it can be a VERY challenging place to build a longterm career if you are looking for fair treatment, professional growth, and strong leadership. Turnover rate is very high. Also, micro management is at an all time high. Would not even recommend this place to a college grad for entry level experience, if i could Put 0 stars, i would. For the sake of your mental health, stay far away.

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