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Granite Telecommunications

Engaged Employer

Underpaid, overworked, and spread thin on everything. - NOC Technician Granite Telecommunications Employee Review

1.0
Jun 21, 2025
Recommend
CEO approval
Business Outlook

Pros

MBTA Access for commuting. Pretty good location in Quincy. Exposure to a high variety of equipment and technology. No On-Call Duties (Until you are an engineer now]

Cons

Poor training High workload Micro-management 1 Work From Home Day; 10 Hardship days for extra work from home

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Granite Telecommunications Response
11mo
Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the Quincy location, access to MBTA commuting options, and the exposure to a wide range of technologies. It’s also great to know the lack of on-call duties has been a positive aspect of your experience. We’re sorry to hear that other areas of your experience didn’t meet expectations. We recognize the importance of thorough training, reasonable workloads, and supportive management. Feedback like yours helps us better understand where we need to improve. We continue to evaluate and evolve our work-from-home policies and appreciate your perspective on this matter. Retention and team support are priorities for us, and we’re committed to making data-driven decisions about staffing and technology offerings to ensure both our employees and customers are well-supported. We wish you continued success in your career and thank you again for your candid insights.

Explore other reviews about Granite Telecommunications

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great way to get into full cycle sales

Cons

None that come to mind

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros what so ever.

Cons

This company and specifically the collections department have very little opportunity for growth, despite what may be promised during the hiring process. Honestly, it’s a circus. Non stop tasks are thrown at employees each day. And Goals are constantly increased so analyst can’t reach them. Employees who work hard and consistently perform well often find themselves stuck in the same position with no clear path for advancement. Promotions and opportunities never appear to be based on performance or merit. Management is one of the biggest issues. They have no clue. Favoritism is prevalent, and certain employees seem to receive special treatment, better opportunities, and more support than others. This creates a frustrating and discouraging work environment where many employees feel undervalued and overlooked. Morale suffers when performance and dedication are overlooked in favor of personal relationships and when there is little accountability for management and no transparency regarding career development. Communication from leadership is lacking, and employee concerns are not addressed. Management gets defensive when employees ask questions or disagree with their stupid decisions. Overall, it can be a VERY challenging place to build a longterm career if you are looking for fair treatment, professional growth, and strong leadership. Turnover rate is very high. Also, micro management is at an all time high. Would not even recommend this place to a college grad for entry level experience, if i could Put 0 stars, i would. For the sake of your mental health, stay far away.

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