Toxic culture - Data Conversion Specialist Grant Street Group Employee Review

1.0
Jul 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Remote work. If they like you they will promote you. CEOs want to know what's going on. I actually think if they see this review some positive change might happen.

Cons

No racial diversity to speak of. They clearly look for white male employees with a few Asians and women for plausible deniability. There was enough I experienced to believe this is a shockingly discriminatory company that you wouldn't expect in today's world. Horrid onboarding process. Others hired at the same time as me a few months in confided they were afraid to ask questions because questions get reported to supervisors. After a few months they expect you to know everything and if you don't you face being let go. The work is boring. Unless you find dmv records, property tax, and the most mundane financial transactions fascinating. An excessive amount of meetings. Expect to be able to sign into a meeting and fall asleep but it won't matter AT ALL that you missed the whole thing. Upper management is aware of the meeting issue, they've mentioned it at company -wide events. Nothing is being done to stop this waste of time.

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Grant Street Group Response
6y
Our President, Myles Harrington, asked me to pass along the following response to your review: I am disappointed your work experience at Grant Street wasn’t more positive for you. For the benefit of readers of your review, I would like to clarify a few points. We have hired more women than men for as long as I can remember – because in each case they were better qualified than the male candidates who applied for the same position at the same time. We have also promoted more women than men into positions of leadership, because in each case they were better qualified to fill the position than their male counterpart. From our point of view, there is nothing, as you put it, “token” about any racial minority who works for us. They competed for and won the offers they received and the positions of trust and responsibility they hold. Since you are the first person in our 25-year history to accuse us of racial discrimination, it would have been helpful if you’d provided specific examples of what you “experienced” that led you to such an appalling conclusion. As you know, we offer a substantial financial incentive to our employees for referrals of qualified minority candidates. We know of no more promising means of increasing racial diversity than to enlist hundreds of recruiters with both a personal and economic interest in doing so. With respect to the “boredom” you experienced, I can only say that our rate of attrition – about half of the industry average – suggests that your former colleagues haven’t labored under the same burden. But you are certainly correct when you describe Grant Street as a challenging place to work. That’s consistent with, and a consequence of, our commitment to respecting the personal freedom, independence, intelligence and unique talents of each and every one of our professionals.

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5.0
Nov 5, 2025
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Pros

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Cons

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3.0
Apr 24, 2026
Recommend
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Pros

My coworkers were great to work with

Cons

- Management here is extremely poor, even compared to companies where I had lower workplace satisfaction - Too much pivoting due to poor resource planning + management due to a poorly crafted longitudinal vision - Disingenuous execution of cultural outlook - Feedback is inconsistent and not supported by clear metrics/expectations

2
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Grant Street Group Response
2mo
Response from our President: Thanks for complimenting your co-workers. It is a welcome tribute to our culture. For the past 20 years, Grant Street has sustained an organic, compound annual growth rate exceeding 20%. Surely such an extraordinary track record requires competent management. And, to your point, it requires lots of pivoting to sustain it, which has been and will continue to be possible only by developing what you describe as our newer, “extraordinary frontline staff”.
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