Toxic Environment, Overworked, and Underpaid - Senior Software Engineer Grant Street Group Employee Review

1.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Everyone at the company continually reminds themselves how great they are at helping out. To their credit, this is true. I've never worked anywhere where my Slack questions were answered so quickly and so thoughtfully, or with a more experienced teammate hopping on a call to talk me through something. The company has also a well established culture of working remotely, and overall manages to keep teams together despite the challenge of rarely meeting face-to-face.

Cons

First is the communication issues between levels of management. I was let go through a Kafkaesque caricature of mismanagement. My boss told me I was doing fine, then his boss told me I was doing badly. Then THAT boss told me I was doing fine, then HIS boss fired me. All this despite the documented evidence that my performance was improving and the positive feedback from my team. Nobody knew what was going on and bosses seemed to make decisions with not enough information and not enough communication. The people most distant from my day-to-day work were ultimately the people responsible for me losing my job. (It especially stung that I was let go when I was sick with Covid and logged on to work despite my illness.) The pay is abysmal. I made nearly 50k less than I was expecting to get from our initial conversations, and even less than other companies offer for the same job title. I suspect that I made more than other engineers, and I further suspect that this is the main reason I was laid off. Employees tend to repeat the company mantras back to themselves, trying to convince themselves and newer employees how great it is to work there. "You made it through our grueling interview process, you deserve to work here." "We're so great at working remotely." "Everyone here is trying to help." True or not, it gave off a kind of cultish vibe that didn't sit right with me. They continually tell you how much they value you and how important it is that they give you responsibility, but you are not rewarded for working hard. The code is frankly wretched and ancient. You will not learn anything or improve your technical skills in any way by working at GSG. It is painful to work with, and weirdly overdocumented. I found that I was stressed all the time -- every hour of every day. I'm not sure why this workplace stressed me out so much, I think I sensed that management didn't communicate well before i saw its effects firsthand. They demand a lot from you, and it's never clear if you're doing enough. A smaller gripe, but an annoying one -- monthly paychecks. A normal workplace will pay you at least twice a month. I've been in this industry a long time, and this was by far the worst job I have ever had. I have never been so stressed or so underpaid or laid off before working for GSG. Stay far away.

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Grant Street Group Response
2y
Response from our Chief Technology Officer: Thank you for complimenting what you describe as our well-established remote work culture. Without going into the details of your specific situation, you followed a performance improvement plan (PIP) due to performance concerns. There can be a number of reasons for failing a PIP, some of which include unprofessional behavior. Regardless of the specific circumstances, we provide clear guidance and the outcome of the PIP is based on observable facts, which are communicated clearly to the employee. In practice, this means that your termination was due to a combination of performance and behavior which didn't meet the clearly set expectation. Contrary to your assertion, there is compelling evidence that compensation at Grant Street is most certainly competitive. First and foremost, there is the unusually large number of your highly talented former colleagues who have been with the company for 5, 10, 15, 20, even 25 years. The rate of attrition among our technical professionals is less than half of tech industry norms. We consult multiple independent sources of payscale information to make sure we remain competitive. If we weren't, we wouldn't have been successful recruiting over a dozen developers during your brief tenure. With respect to your specific case, unless I am mistaken, you asked for an increase based on the unusually high cost of living in your area. We increased your offer to the amount you requested. Now, looking at the facts of your case objectively, could it be voluntary, good faith actions like this that explain why your colleagues were so enthusiastic about working at Grant Street?

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5.0
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Pros

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Cons

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3.0
Apr 24, 2026
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Pros

My coworkers were great to work with

Cons

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Grant Street Group Response
2mo
Response from our President: Thanks for complimenting your co-workers. It is a welcome tribute to our culture. For the past 20 years, Grant Street has sustained an organic, compound annual growth rate exceeding 20%. Surely such an extraordinary track record requires competent management. And, to your point, it requires lots of pivoting to sustain it, which has been and will continue to be possible only by developing what you describe as our newer, “extraordinary frontline staff”.
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