Fear-based management doesn't align with the target work culture - Business Analyst Grant Street Group Employee Review

2.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

* If you have an empathetic manager, the pros of the work culture tend to be true. * Benefits are good * Time off and respect for PTO / sick time is solid * Each sub-team is really different, leaving lots of room to not get bored in your role. * Co-workers are genuinely skilled and nice to work with.

Cons

* Mid-level Managers are desperately out of touch with what BAs do * Expectations are not clear, managers do not use SMART goals when coaching employees. * When you ask for clarity, it's often spun as a "you" problem, as you are "clearly failing to understand the feedback". * Company is growing very fast, and operations are lagging behind due to a "fear of process". Management actively resists necessary process improvements with a misplaced focus on "critical thinking". * Specific managers are unable to accept feedback and employees fear retaliation. * Silence and complicity is rewarded, while speaking up is actively punished by moving people to new teams (away from their networks), or placing them on PIPs.

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Grant Street Group Response
1y
Response for our Chief Management Officer: This review was hard to read - because as you note, the concerns you have run counter to the work environment and culture that we want all employees to experience at Grant Street. I am sorry that you don’t think we have lived up to our own expectations in this regard and I assure you that I do take this seriously. You highlight a number of aspects for improvement, including our processes and leadership. In all of those areas, we have a much better chance of making changes if we have more detail and context, and ideally the opportunity to ask questions to ensure we understand the issues deeply. While we do formally ask for feedback on our leads from members of their teams during performance reviews, and more informally throughout the year via skip-level meetings among other things, we also rely on current employees to proactively share this type of feedback when they have it. We have a number of mechanisms for this at GSG, including an anonymous form that is designed to allow employees to submit more specifics on the individuals and circumstances you allude to here so they can be addressed concretely. However, the most effective way to provide this feedback is to share it with me or another member of our leadership team. As outlined in our handbook, we take the Open Door policy at GSG seriously, and you can be assured that there will be no reprisals for providing that feedback to us as directly as you did here. I sincerely hope you will reach out.

Explore other reviews about Grant Street Group

5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, great management

Cons

None so far, I like it a lot

3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great to work with

Cons

- Management here is extremely poor, even compared to companies where I had lower workplace satisfaction - Too much pivoting due to poor resource planning + management due to a poorly crafted longitudinal vision - Disingenuous execution of cultural outlook - Feedback is inconsistent and not supported by clear metrics/expectations

2
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Grant Street Group Response
2mo
Response from our President: Thanks for complimenting your co-workers. It is a welcome tribute to our culture. For the past 20 years, Grant Street has sustained an organic, compound annual growth rate exceeding 20%. Surely such an extraordinary track record requires competent management. And, to your point, it requires lots of pivoting to sustain it, which has been and will continue to be possible only by developing what you describe as our newer, “extraordinary frontline staff”.
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