Company Review - Outside Sales Representative Graybar Employee Review

4.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

There are many - stock and 401k offerings, pretty generous paid time off plans, the health and dental plans are great and affordable and for me the branch I worked out of (Westwood, MA) has a great branch manager who is open to feedback and was very responsive whenever I needed help. I did see other reviews where branch culture was demotivating. I have had that experience at my previous company so I can understand what a "con" that is for people. I luckily had positive experiences with my office.

Cons

I would have to say the cons were mostly generated from the corporate level. There are so many steps/rules/people involved in even the smallest tasks, to where you give up seeing them through. As for being in sales, the expense report was such a pain to do you would always be behind in sending them because you didn't feel like spending the time doing them. And there always seemed to be contests with certain vendors to get you to push their products. I feel that at some level that is a conflict. You should provide your customers with the products that best fit their needs, not sell them the items you could win money or trips for.

Explore other reviews about Graybar

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

1
See reviews by: Helpful|Rating|Date|All