Chaotic, Stressful. - ISR- Inside Sales Representative Graybar Employee Review

2.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay was Decent at first. They tried to invest a lot of time training, 6 months. But it was poor training and very disorganized.

Cons

Narrow-minded management. An odd company culture that ultimately comes off a little MLM like. The lamest commission structure I have ever seen as a sales person. Also over time they continually added and kept on dumping more responsibilities on without any incentive or pay raise.

Explore other reviews about Graybar

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience, hands on learning

Cons

Lack of compensation ( money-wise)

3.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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