Great company, it is what you make it - Anonymous employee Graybar Employee Review

5.0
Jun 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee ownership, great benefits, excellent ROI on company stock, growth opportunities.

Cons

Old pension plan means some employees stick around longer than they should, aging facilities and unwillingness to upgrade buildings.

Explore other reviews about Graybar

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience, hands on learning

Cons

Lack of compensation ( money-wise)

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee owned so profits are shared with both employees AND employee stock holders

Cons

Graybar is trying to keep pace with the digital transformation of our industry, But, most senior leaders lack the experience needed to execute true digital change. As a result, the company has made several costly missteps. Graybar needs more outside senior talent with a proven track record of building and deploying customer‑facing digital solutions that both simplify the customer experience and reduce Graybar internal labor. Our current AI initiatives are unlikely to deliver meaningful results because our data is too inconsistent to support AI and other inititives. Without significant changes soon, Graybar’s long‑term outlook risks mirroring companies like Blockbuster, Borders Bookstores, Sears, and JCPenney—businesses that failed to adapt when customers shifted to online purchasing instead of relying solely on brick‑and‑mortar service or phone/fax to place orders.

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