Pay Is Solid. Benefits Are Good, Training And Work Environment Was Abysmal - Sales Trainee Graybar Employee Review

1.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay was solid, great benefits and pto

Cons

Terrible training, toxic work environment, lack of leadership. Lack of communication and the HR department was nonexistent, when contacted it was rare if they knew the answer or even replied to you. Overall on paper it looks like a good company. The company has the worse turn over in their industry

Explore other reviews about Graybar

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience, hands on learning

Cons

Lack of compensation ( money-wise)

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee owned so profits are shared with both employees AND employee stock holders

Cons

Graybar is trying to keep pace with the digital transformation of our industry, But, most senior leaders lack the experience needed to execute true digital change. As a result, the company has made several costly missteps. Graybar needs more outside senior talent with a proven track record of building and deploying customer‑facing digital solutions that both simplify the customer experience and reduce Graybar internal labor. Our current AI initiatives are unlikely to deliver meaningful results because our data is too inconsistent to support AI and other inititives. Without significant changes soon, Graybar’s long‑term outlook risks mirroring companies like Blockbuster, Borders Bookstores, Sears, and JCPenney—businesses that failed to adapt when customers shifted to online purchasing instead of relying solely on brick‑and‑mortar service or phone/fax to place orders.

See reviews by: Helpful|Rating|Date|All