Pros
Nice environment, nice co workers, good inventory, decent hours.
Cons
No direction, no room for new growth. They are just happy with the same old thing. Employees are like Graybar zombies and the ones that have been there awhile are sold on the retirement benefit and count the years to get out of there. Frustration is a good word to use for working at Graybar. Management keeps the systems locked from employees which makes it hard to do your work in a timely manner and also makes it unfriendly to the customers. Help at the will call and the counter is very slow and frustrates the customer. At times they charge the customer freight charges for some deliveries that the competition does not charge for. Graybar is fat and happy with the big customers and their project which in turn treats the rest of the customers like it is a privilege to do business which Graybar. Pricing is higher than the competition. Branch management and credit dept. are arrogant which can make it difficult to work with customers. If you are not young an fresh out of college this is not the place to start working for because Graybar is looking for less face to face business and wants to start their employees at a lower wage. As an account manager you base salary can be lowered throughout the year based on your sales, with that in mind there is no real commission to offset anything. You can work somewhere else and make more money with great benefits (like 401K) and put some of it away on top of it for retirement which will out pace their benefit package.