Pros
Remote work, competitive salary and benefits, work retreats and fun events, hardworking, dedicated employees, lots of PTO and potential to earn more PTO, diverse workforce
Cons
The company as a whole strives to make things easy for clients and potential clients (which is great), however, a lot of the work to keep these promises to said clients falls on the shoulders of the very busy and stressed out payroll team. Paymasters are working well over 45 hours a week just to get everything done, a lot of the work needs to be performed on the backend so naturally, things get missed, clients become unhappy, and the payroll team is almost always solely to blame. My coworkers were all great but I couldn’t continue to perform well at this job without some of our concerns being addressed or made a priority. For example, some paperwork would be turned in by employees after we had already completed their digital start work, and there was no way of knowing these documents needed our attention. It’s not feasible for a paymaster with a very full plate, to go into each employees profile for every project they have to check if additional documents had been submitted by the employees. Some projects have 1,000 or more employees. This would essentially be a full time job, as documents can be submitted by employees at any time, right in the middle of payroll and we would have no way of knowing. The stress of this plus other factors in my personal life led me to leave. Having no work life balance for even a small amount of time left me feeling burnt out and like I couldn’t perform this job for the long haul.