Shareholder-first, not People-first - Anonymous employee Greenhouse Software Employee Review

Executive/Board decision making; Greenhouse underwent a RIF in 2020 given the events surrounding COVID, and promised better planning to account for worst-case scenarios and emergency situations in the future. Instead, they continued to acquire another organization and accelerate hiring greatly in 2021 and 2022, all while the greater macro-economy still relatively suffered. Employees were told layoffs would 'likely not be needed' at the beginning of 2023, yet another RIF occurred in April. The rationale for the decision to proceed with a RIF was based around the 'declining economy'. Not once were the actions of the board/executive team driving unsustainable growth leading to this point called into question, nor acknowledged as a reason for the current state of the business. To my knowledge, none of the executives were affected in the RIF. 'People-First'; Greenhouse typically does a great job supporting their employees, emphasizing a people-first approach with different initiatives and offerings. However, in times of financial difficulty, they disregard this entirely. Examples of this include the systematic elimination/modification of employee benefits (e.g. removing unlimited PTO for non-exempt employees), closing offices, suspending promotion/mobility opportunities, RIF/layoffs, and more. The entire tone of the company shifted to a focus on dollars and cents, rather than people, around the time of their last major investment stake. Management/Senior Management; while promotion from within is facilitated, Greenhouse hired a ton of upper level management from outside the organization, many of which who were not suited for management responsibilities and did not understand the business. Decision making and collaboration in many departments became disorganized, confusing, and would constantly change. Compensation; many functions and departments are vastly underpaid, especially compared to other companies within software and HR technology. End of year reevaluations were minimal or non-existent, and a large reason why coworkers would leave.