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Greenhouse Software

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Saying you're people-first doesn't mean you're people-first - Anonymous employee Greenhouse Software Employee Review

1.0
Aug 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When things were good a few years ago, they were good. The true colors came out when the economy shifted.

Cons

When things were going well at Greenhouse during the post-covid growth period, everything was great. However, if I've learned anything about life is that what matters most in people is how they respond when things are not going well. Leadership (speaking about the sales organization) grew toxic, overbearing; you had to watch your back. Accounts shuffled around too many times, many colleagues burnt out and quitting. While some of this has to do with the economy, a large portion of it can be attributed to leadership practices and poor processes in place to support employees. The organization says they're "people-first," but that's FAR from what I saw in the last year of working at Greenhouse. It seems more like a marketing strategy, unfortunately. Toxic environment and leadership, internal 'office' politics, and poor process with growing pains of a scale-up. I enjoyed my earlier years at Greenhouse when things were going well, but I would not recommend this company to anyone I know.

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Greenhouse Software Response
2y
I can quibble with some of the details you mentioned, but I 100% absolutely agree with your headline, "Saying you're people-first doesn't mean you're people-first" -and for sure, there are times when we haven't lived up to that billing. Specifically, I know that during the most stressful parts of this current downturn, is when many of us leaders (myself included) were at a low. The stress of the downturn and its effects on the business led many of us to not show up as our best selves and I am very aware of the distress this caused. Seeing it written out only confirms this. I apologize for how this has impacted you and others, and I know our other leaders feel the same. What I can say without a doubt is, the leadership team and I have acted decisively to counteract this and restore the healthy leadership culture we've enjoyed for 10+ years. We've focused on this for months (including many of the steps you have suggested in your advice) and I know that many in the company have seen a huge improvement in this way. I do hope you have as well.

Explore other reviews about Greenhouse Software

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The culture is unmatched and the leadership at Greenhouse truly cares about its employees. It’s refreshing to work with a customer base that enjoys our product. I really believe in the direction of the company and the improvements that we’re making to the product. Everyone I work with is awesome and I’m incredibly happy here.

Cons

I think the comp plan needs to be reevaluated. There’s a lot that is out of your control, and it isn’t setup in such a way that you can blow out your numbers and really overachieve your OTE. I think it was setup for a time when the company was a lot smaller, and the AMs had very large books of business. My only real gripe with Greenhouse is that we are paid commission quarterly instead of monthly, but I enjoy the company so much that I can overlook it.

1
2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great fringe benefits and good at hiring kind, helpful individuals

Cons

1. Culture changed very significantly during my time there, becoming more cutthroat and less aligned with why I joined in the first place. In a way, I felt pushed out and like I had to leave as a result. 2. Macroeconomic and industry shifts resulted in job instability and cycling layoffs as mentioned in other reviews. 3. Some senior leaders started as entry-level employees, and while that career growth is nice to see, not only does it no longer feel possible at Greenhouse, but that those same employees are increasingly ill-equipped to navigate the challenges that the business is experiencing given their lack of exposure. This was especially clear to me in CS and Product. At the same time, turnover at lower levels was very high during my time there, even with great employees, but never much acknowledgment of it. 4. Product is falling behind Ashby and other competitors.

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