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Greenhouse Software

Engaged Employer

Lost the magic - Anonymous employee Greenhouse Software Employee Review

1.0
Jan 30, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is generally strong and has a great reputation. Most of the individual contributors at the organization are wonderful, talented people who have little to no access to advancement opportunities.

Cons

A significant population of employees has completely lost faith in the Executive Leadership Team. The first round of layoffs in April 2023 was botched completely. For a company that constantly praises itself as being "people first", offering 8 weeks of severance is shameful and pitiful. You're also not people first if, at the first sign of an economic shift, your knee jerk reaction is to lay off 125 people out of an 800 person company. No accountability was taken by the CEO, President, and other leaders for overhiring and poor planning. Instead, they blamed everything on the "evolving market conditions." When asked if leadership team members would be taking a pay cut, they vaguely answered that they wouldn't be taking their full bonuses but offered no additional details. The year that followed left employees anxious, burned out, and disillusioned. Despite its best efforts to communicate otherwise, Greenhouse has shown that, when push comes to shove, they are just like every corporation that prioritizes profit and executive bonuses over the livelihood of employees. No less than 2 weeks into 2024, a second layoff occurred. The CEO's presentation of the layoff completely lacked any modicum of respect and transparency. Again, he took zero accountability for the decision and blamed the market. A week later, the leadership team patted itself on the back for offering remaining employees 84.4% of their annual bonus. The "bonus" is built into everyone's compensation plan and makes up 5% of each employee's pay. That means if you sign an offer letter for $100,000, you will only earn $95,000 and the remaining $5,000 will only be paid if the company surpasses its financial goals. In this case, however, you would only get 84.4% of that $5,000 (before it's taxed at 60% of course). Given what employees sacrificed and were put through in 2023, could the company have not paid out that remaining 15.6%? I don't know what it's going to take to recover the culture at Greenhouse, but the behavior of leadership over the last year has completely severed trust with the remaining employees and it's unclear whether it can ever be recovered now that the President and CEO have shown their true colors.

Explore other reviews about Greenhouse Software

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The culture is unmatched and the leadership at Greenhouse truly cares about its employees. It’s refreshing to work with a customer base that enjoys our product. I really believe in the direction of the company and the improvements that we’re making to the product. Everyone I work with is awesome and I’m incredibly happy here.

Cons

I think the comp plan needs to be reevaluated. There’s a lot that is out of your control, and it isn’t setup in such a way that you can blow out your numbers and really overachieve your OTE. I think it was setup for a time when the company was a lot smaller, and the AMs had very large books of business. My only real gripe with Greenhouse is that we are paid commission quarterly instead of monthly, but I enjoy the company so much that I can overlook it.

1
2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great fringe benefits and good at hiring kind, helpful individuals

Cons

1. Culture changed very significantly during my time there, becoming more cutthroat and less aligned with why I joined in the first place. In a way, I felt pushed out and like I had to leave as a result. 2. Macroeconomic and industry shifts resulted in job instability and cycling layoffs as mentioned in other reviews. 3. Some senior leaders started as entry-level employees, and while that career growth is nice to see, not only does it no longer feel possible at Greenhouse, but that those same employees are increasingly ill-equipped to navigate the challenges that the business is experiencing given their lack of exposure. This was especially clear to me in CS and Product. At the same time, turnover at lower levels was very high during my time there, even with great employees, but never much acknowledgment of it. 4. Product is falling behind Ashby and other competitors.

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