Disappointed by Greenhouse’s Double Standards on Diversity - Customer Success Greenhouse Software Employee Review

Hi there, Thank you for taking the time to share your feedback. At Greenhouse, we welcome all input—positive and critical—because it helps us grow stronger as an organization. That said, I want to address your comments directly. We are deeply committed to inclusion, equity, allyship, and building a diverse leadership team. Therefore, we take great concern with the several allegations you have posted in this review. Open and transparent dialogue is a critical part of creating a culture of belonging, and we encourage all employees to use the resources available to them. Unfortunately, Greenhouse hasn’t been able to substantiate these allegations given that the information presented in this public review was not presented in any of the many channels that Greenhouse provides to address matters like this, including speaking with your People Business Partner, our PX & IDEA team, the anonymous Employee Concern Hotline, asking a question via our AMAs, or direct conversations with managers, SLT, or ELT members. Greenhouse’s commitment to Inclusion, Diversity, Equity, and Allyship (IDEA) has been a foundational pillar of our company. Therefore, It is paramount that our employees feel safe and empowered to bring their whole selves to work. If you are still a part of Greenhouse, I encourage you to reach out through any of the many channels mentioned above so we can address your concerns directly. Constructive feedback shared through these avenues allows us to take meaningful action and better support our employees. While I cannot change past experiences, I remain committed to ensuring Greenhouse continues to be a place where everyone feels valued, supported, and heard. I encourage you to use your voice in places that can affect meaningful change. We are more than happy to hear it. Thank you again for your feedback.