Greystar Overall Is a Great Company - Community Manager Greystar Employee Review

4.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

When I began my career with Greystar I was new to the industry and started as a leasing agent. With diligence and hard work I was able to climb my way up to be a CM in under 5 years. It is a great company with lots of opportunities for growth and development. Ive met many long term friends that worked for Greystar and still work for Greystar to this day. The policies and procedures set in place by the company really set the standard and are well thought out for practical reasons. Pre-COVID era they offered a lot of in person training for managers to help shape them into better team members/leaders. We also all(Northern Cali Management Leaders) met quarterly for a day where they provided different coverage of topics, fed us lunch and they would also take this time to acknolowdge outstanding supporting team members. Overall my experience with them has been very positive. Their pillars and values are in line with my values and I feel commited to this company 100%.

Cons

Although I have been extremely happy with them there have been some downsides that I have begun to notice the longer i have been with the company. I am unsure if this is due impart to their recent growth over the years. I am under the assumption that now that the company is so large it cannot keep up with the growing amount of team members they have. As much as the company has grown those at the top has remained relatively small, this is extemely unrealistic. The owner that you work for also shapes your experience as those who work directly for greystar owned and managed assets have it easier and report being much less stressed in their role. As when you work for greystar under an owner you have two different heads to follow. Its at times frustrating as first you must go to your Greystar regional who answers to the client and then in turn the client does internal review and then their answer gets trickled back down to you. By this time it may have 3 days to a whole week for you to get a response. It is not always that way but for the most part you do not get a quick turn around. Last but not least, the regional you get also significantly shapes your experience. Seniority in this company is honored almost to a fault. If you have a regional who has been with the company for a long time and they treat you poorly it is more than likely that others will turn the other way. I had a regional who set me up for failure not because she hated me but because she had way too much on her plate and did not have the patience nor time to help train me. There was no mentoring from other peers in the company to help me and if it wasnt for another regional taking over my property I most likely wouldve been fired. I always had a terrible gut feeling when my regional would call me and I often felt I was being talked down to as if I was incompentent and when I did things right I was rarely acknowledged. With the other regional I thrived as they actually had the capacity to train me and saw my positives versus my flaws. Last but not least, the systems that are used are archaic. I cannot believe Yardi is still used. It is clearly not the best system and its accounting features need serious work to bring them up to 2021 technology. For a company whose pillars include Growth you would think they would be using a much more advanced system that would help aid the team in their daily roles. All in all I give the company 4/5 as the CONS do not have much of a reflection on the company itself but outside variables that will shape your experience.

Explore other reviews about Greystar

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Entrepreneurial, friendly people, expansive resources, great benefits, excellent development offerings, meaningful work.

Cons

Constant change, client budgets lead to understaffed buildings, slow to terminate.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay with housing discounts tend to be better than competition

Cons

Severe negatives if you plan on taking any type of leave of absence. While they are required to allow the leave, (my experience) has been that if retaliatory since it adds additional work load to those in your group (your boss). I’ve experienced this personally, and have seen it with other managers in my group. You will start to receive write ups that you never had before, micro managed, and/or fired after such things. I went from discussing promotions before my leave started to becoming ineligible for rehire after taking state protected LOA.

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