Pros
As a Leasing Manager I am able to work from home as my apartment is also my workplace. The environment and atmosphere of the staff makes everyday something to look forward to. If you are a peoples person, working in this field you gain a lot of understanding about people and learn how to help people that bets suits them. Everyone is different and everyone works differently, so being able to assist each resident in a personable way makes all the difference in customer service.
Cons
While we are corporate owned, it seems as though corporate may not be as in the loop of situations that happen on property. It can become frustrating when a situation with a resident escalates an issue to our corporate office and while their jobs are to assist the customer, sometimes the issues become fault of the property and relies on word of mouth when the situation was an incorrect action made by the resident. Happens a lot but as long as you have thick skin and can brush it off, its not the worst thing.