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      Groove Technology Solutions

      Engaged Employer

      Groove Technology Solutions reviews

      Awesome Job! - Technical Support Representative Groove Technology Solutions Employee Review

      5.0
      Jul 17, 2018
      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of room to grow. Great environment and culture. I love coming to work everyday. We're growing exponentially while keeping the small-company vibe. So much to learn! Plenty of technology! Groove seems to care for its employees. I'm probably going to stick with Groove for as long as I can. Seems like a great start to a great technology-based career.

      Cons

      Working as a field technician: Too much travel. Seriously way way too much travel as a technician (but that's just for me, a home-body) Working in the office: No cons that I can think of right now.

      avatar
      Groove Technology Solutions Response
      7y
      Our field technicians are the face of our company, and we love the effort that they put into installs, as well as, doing the right thing for our customers. We have been making a conscious effort to do more for our field technicians and get them more involved. Also, we have been able to add new technicians to our team, and we will continue to search for more new team members to ease some of the travel strain that has occurred. Thank you so much for your feedback. We do appreciate it.

      Explore other reviews about Groove Technology Solutions

      5.0
      Mar 24, 2026
      Controller
      Recommend
      CEO approval
      Business Outlook

      Pros

      My favorite thing about Groove is the people! The owner cares about the employee and he makes every effort to show that.

      Cons

      Instead of accruing paid time off, just have time from the get go.

      1.0
      May 27, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Great place to gain field experience and build your career. Employees also receive $250 in Motivosity bucks for customer 5-star reviews that mention them by name.

      Cons

      Cons: Technician concerns are brushed off, overtime issues are common, and finishing work early doesn’t mean you can leave without CFO approval. Leadership joked in company meetings about sending underperforming sales staff to work as technicians, and AI-edited photos of technicians dressed as women were shared and mocked publicly in Slack and quarterly meetings.

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