Miserable place to be - Automotive Service Advisor Group 1 Automotive Employee Review

1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was competitive and onsite parking

Cons

Rude and childish manager who cant take criticism but dishes it out behind peoples back . Customer surveys will dock pay even if customer is unhappy with something out of your control. Very little support when starting. A lot of the other staff seem unhappy there. No one seemed to care for the job. I was hired after 2 positions became available, and upon handing in my notice another service advisor told me he had handed his in the day before me and another told me they were handing theirs in soon. When I spoke to my manager about my decision to leave he rudely took the letter from me and walked away. He then didn't speak me at all for the rest of the day.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

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Group 1 Automotive Response
20h
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people we work with.

Cons

General sales manager is trash and will bring down the dealership very soon.

avatar
Group 1 Automotive Response
20h
Thank you for sharing this, and for the time you've spent with us. It's good to hear that the people you work with are a real strength — that sense of teamwork is something we value deeply. Professionalism and strong leadership at every level matter just as much to us, and we take feedback like yours seriously as part of holding ourselves to that standard. We're glad to have you on the team.
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