Valuable vehicle knowledge, but poor work-life balance - Automotive Service Advisor Group 1 Automotive Employee Review

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn how to work hard and understand more about vehicles

Cons

No work life balance. This particular location had extreme micromanagement

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

avatar
Group 1 Automotive Response
1w
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are unfortunately no pros of being a technician at this corporation when compared to other OEM dealers.

Cons

Group1 is a publicly traded company, this means they are only concerned with their bottom line. High paying jobs are funneled to low pay techs in order to bump up effective labor rate. When the stock price goes down they terminate people. There are an intense number of corporate policies and rules that you would not otherwise find elsewhere, that make your life as a technician harder, these policies are also set by people with 0 experience in the field. Everybody is paid just enough to survive, I have seen multiple techs with families that need to have a roommate to get by. There are so many terrible policies that all of the good technicians ultimately left for the most part. This company is just as bad if not worse than automation or lithia. Company advertises a 4 day work week an then makes you work 5-6. DO NOT WORK FOR GROUP 1

3
avatar
Group 1 Automotive Response
1w
Thank you for taking the time to lay out your perspective in such detail, and for the years you spent as a technician with us. We hear the concerns you've raised about pay, scheduling, and the policies that shape the day-to-day for our techs. Professionalism, to us, means building a workplace where skilled people are supported and fairly recognized for demanding work, and that's a standard we hold ourselves accountable to. While we can't speak to the specifics of any one experience, feedback like yours is something we take seriously as we keep working to do right by our technicians. We wish you all the best in your next role.
See reviews by: Helpful|Rating|Date|All