Sterling McCall Buick/GMC, Sterling McCall Acura, Ft. Bend Toyota - ALL need improvements! - Anonymous employee Group 1 Automotive Employee Review

Like all car "stealerships", they are constantly changing the pay plans to short the employees out of pay. The Buick store doesn't have enough business to go around for any service advisor to make a decent paycheck. The Toyota service department is run like a "Keystone Cops" movie...the customers basically come and go as they please, without adhering to their appointments, then complain about the long waits, and later kill you on your customer satisfaction survey...which kills your paycheck. Acura was alright, but management is kinda two-faced, has an attitude, and is difficult to work with.