DO NOT WORK HERE - Customer Service Representative Group 1 Automotive Employee Review

When this department started, they cared about their employees. Now it seems they are more worried about the investors and lining their pockets. Bonuses are what made this job worth the trouble. But now they have implemented rules that make it increasingly harder to receive. There are no yearly reviews or opportunity for a raise. They say your bonus is in lue of a raise and then do all in their power to make it hard to get. The miscommunication and favortism among leadership is rampent in the CDC. And this ALSO leads to agents not receiving their bonus.