Almost a great place to work. - Master Certified Mercedes-Benz Technician Group 1 Automotive Employee Review

2.0
Jun 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great manufacturer product to work with. Higher standards in the industry. Very nice work space conditions.

Cons

Poor service department management, more drama than there should be, no accountability and extremely poor communication. There is a conflict of interest between the manager and workers, keeping the employees' moral low and depart suffers greatly for it. This could be a great service department but it's held back by the manager.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

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Group 1 Automotive Response
2d
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people we work with.

Cons

General sales manager is trash and will bring down the dealership very soon.

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Group 1 Automotive Response
2d
Thank you for sharing this, and for the time you've spent with us. It's good to hear that the people you work with are a real strength — that sense of teamwork is something we value deeply. Professionalism and strong leadership at every level matter just as much to us, and we take feedback like yours seriously as part of holding ourselves to that standard. We're glad to have you on the team.
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