Would NOT Recommend - Service Coordinator Group 1 Automotive Employee Review

1.0
Feb 1, 2020
Recommend
CEO approval
Business Outlook

Pros

No real pros. Zero.... None!

Cons

I wouldn't recommend Group 1 Automotive's Service Development Center to my worst enemy. The root of many problems there is management. The morale has been down for years, and things like wellness programs, and free drinks in the break room don't make up for being lousy employers. We receive quarterly reports about the billions that this company makes, but the majority of agents don't receive a yearly raise, or if they do, it's mere pennies. This place hasn't been properly staffed in years, which means the current employees are being overworked. The turnover rate is extremely high, and the job is always listed online, or at job fares for a reason! Pay ATTENTION! DON'T DO IT!

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

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Group 1 Automotive Response
1d
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people we work with.

Cons

General sales manager is trash and will bring down the dealership very soon.

avatar
Group 1 Automotive Response
1d
Thank you for sharing this, and for the time you've spent with us. It's good to hear that the people you work with are a real strength — that sense of teamwork is something we value deeply. Professionalism and strong leadership at every level matter just as much to us, and we take feedback like yours seriously as part of holding ourselves to that standard. We're glad to have you on the team.
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