Years of deception,unfulfilled promises,inept management,favoritism and more lies than I care to remember... - Anonymous employee Group 1 Automotive Employee Review

1.0
Dec 16, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever, nothing comes to mind.

Cons

Where do I start? Unrealistic expectations of management for production,which is then passed down to the workers. Increasingly long hours and when those hours are set,management routinely expects employees to work even longer. My advice to any employee of Group 1 is to do as little as possible because if you do ANYTHING more than what your job title suggests then you will surely be expected to do just that forever and it now becomes a part of your job title. If you don't do "it" anytime afterwards you will be looked down upon as if you are not doing you job! By the way,don't to be paid for anything extra you do...forget about it. There is an incredible amount of turnover in this company. Often times key personnel are let go or just leave on their own due to frustration or dissatisfaction and these positions are left unfilled for long periods of time,creating yet more inefficiency,frustration and eventually angry customers. Then Group 1 executives and "big-shots" come down on management for not having high enough customer satisfaction!-GO FIGURE! I have worked for Group 1 over 10 years and each time there were changes in management the employees were told that a "review" process is now going to be put in place so all employees can be reviewed and salary increases can be considered. To this day there have never been ANY reviews;ever. Believe me;if you expect a manager to come to you and give you a raise then you're dreaming! You have to beg for one and they are typically around 50 cents to $1 an hour,and this is after several years if you even get it. New mechanics trying to break into the field-don't even bother! It has been my experience that you will be promised the world and receive very little in the form of training,supervision and increases in salary.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

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Group 1 Automotive Response
5d
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn how to work hard and understand more about vehicles

Cons

No work life balance. This particular location had extreme micromanagement

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