Service Writer.....Don't Do it! You would be better off in any other minimum wage position - Anonymous employee Group 1 Automotive Employee Review

1.0
Jul 2, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

With the apparent high volume of daily transactions taking place and the Fortune 500 Status of this Company, the opportunities for a successful career seemed promising.

Cons

Long Hours, Hostile Co-workers, Low Pay, "Sink-or-Swim" attitude towards new trainees, The point of sale system consists of a plethora of archaic and extremely inefficient programs and sub-programs that must all be learned accessed independently . Not long after being hired, I came to the realization that the lack of training was and intentional rather than a inherent condition that just needed improvement. 66 hours expected per week - no overtime. The ill-tempered technicians and testy customers were easy to deal with compared to the truly ugly demeanor of peers and supervisors.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

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Group 1 Automotive Response
19h
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people we work with.

Cons

General sales manager is trash and will bring down the dealership very soon.

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Group 1 Automotive Response
19h
Thank you for sharing this, and for the time you've spent with us. It's good to hear that the people you work with are a real strength — that sense of teamwork is something we value deeply. Professionalism and strong leadership at every level matter just as much to us, and we take feedback like yours seriously as part of holding ourselves to that standard. We're glad to have you on the team.
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