Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Group 1 Automotive

      Engaged Employer

      Group 1 Automotive reviews

      Call Center Agent - Agent Group 1 Automotive Employee Review

      3.0
      Jul 19, 2014
      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It pays the bills. The company is growing. Not many pros for working here. Sorry. I wish I could think of some but it is difficult. There are some nice people here though.

      Cons

      Only 4 Holidays, Only 3 sick days per year, only 5 VAC days after you have worked 1 year, then 10 VAC after 2 years. No reviews or raises even after 2 years of service. Pay is low. Management plays favorites. Schedules such as lunch times, break times are set by management. Large turnover of call center employees. Low employee moral. Constant monitoring of all activities including bathroom breaks. Constant criticism and very little praise.

      Explore other reviews about Group 1 Automotive

      5.0
      Jun 12, 2026
      Corporate office
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, really smart people, nice location, hybrid schedule, work-life balance

      Cons

      Workload, not enough people for the job

      avatar
      Group 1 Automotive Response
      6d
      Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
      1.0
      Jul 9, 2026
      Automotive service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn how to work hard and understand more about vehicles

      Cons

      No work life balance. This particular location had extreme micromanagement

      See reviews by: Helpful|Rating|Date|All
      Related searches: Group 1 Automotive jobs | Group 1 Automotive salaries | Group 1 Automotive benefits | Group 1 Automotive interviews
      Group 1 Automotive reviewsGroup 1 Automotive Agent reviewsGroup 1 Automotive review