A great company to gain experience but not to build a future. - Call Center Agent Group 1 Automotive Employee Review

3.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The experience to add to your resume, pay is decent for work load, schedule is flexible as long as you don't want weekends off.

Cons

You will work every Saturday unless you call out; They don't rotate weekends and will deny any Saturday time-off request, including unpaid time off. Team leads can be very messy, everyone gossips in the call center which causes unwanted stress; upper management are very petty; if you misspell a word while typing an email, it's a problem yet they don't want you taking your time to proof read your messages. It's not a bad company but don't work in the call center; I hear accounting is much different

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

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Group 1 Automotive Response
20h
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people we work with.

Cons

General sales manager is trash and will bring down the dealership very soon.

avatar
Group 1 Automotive Response
20h
Thank you for sharing this, and for the time you've spent with us. It's good to hear that the people you work with are a real strength — that sense of teamwork is something we value deeply. Professionalism and strong leadership at every level matter just as much to us, and we take feedback like yours seriously as part of holding ourselves to that standard. We're glad to have you on the team.
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