2w
Thank you for taking the time to lay out your perspective in such detail, and for the years you spent as a technician with us. We hear the concerns you've raised about pay, scheduling, and the policies that shape the day-to-day for our techs. Professionalism, to us, means building a workplace where skilled people are supported and fairly recognized for demanding work, and that's a standard we hold ourselves accountable to. While we can't speak to the specifics of any one experience, feedback like yours is something we take seriously as we keep working to do right by our technicians. We wish you all the best in your next role.
