Don't do it - Contact Centre - Agent Group 1 Automotive Employee Review

2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent people work there, honestly the only thing going for it.

Cons

Absolutely shocking management, poor training, goal posts move every single day, systems don't work but expect you to hit target regardless, no point in trying to move up as team leaders hate their job and get less than a booker. Horrible customers on the phone, treat you like garbage, have to deal with that while also not being treated as a valued member of staff.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

avatar
Group 1 Automotive Response
4d
Thank you for taking the time to share this, and for five-plus years with us. It means a lot to hear that the benefits, the people, and the flexibility have made this a place worth recommending. Teamwork is at the heart of how we work, and comments like yours reflect the kind of culture we're proud to build together. We hear you on workload and staffing, and we take that feedback seriously as we keep growing. Thank you again for being part of the team.
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn how to work hard and understand more about vehicles

Cons

No work life balance. This particular location had extreme micromanagement

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