Bad Leadership - Software Engineer Grubhub Employee Review

1.0
May 30, 2016
Recommend
CEO approval
Business Outlook

Pros

I have been working at GrubHub for some time and it was super awesome when I first started. The work was interesting, the technology was good, they pay and benefits were good, and most importantly my co-workers were awesome.

Cons

For the past year or so there have been a lot of people that have worked here a long time jumping ship. For a bit I kind of ignored it and assumed that most of them were hitting that 3-4 year mark and had an itch to do something more. Then some more odd things started happening such all but a couple people from recruiting were fired at the same time, just so we could hire someone from Orbitz and he could bring his team. Time went on and more and all of the sudden those that didn't decide to leave were now being forced out or outright fired (no logical reasons why). New leadership seems to be targeting anyone who has worked there for multiple years and now is resorting to directly intimidating teams. The leadership beyond project and team leads here is horrible and I would not recommend working here to anyone.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and hybrid

Cons

Leas compensation increases and Micro management

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I appreciated the flexibility, which made it an ideal gig as a parent balancing busy schedules. The instant daily cash-out feature is helpful for managing tight finances during difficult times. I personally found the day-to-day work enjoyable, offering daily opportunities to meet diverse people and discover interesting local restaurants. Before COVID I was actually able to utilize business deliveries for networking to obtain clients for my photo both business.

Cons

Grubhub fails to honor its own guidelines and penalizes its top-performing drivers. Work is highly inconsistent; the higher your stats, the fewer (and worse) offers you receive, making financial momentum impossible. The role also carries high safety risks, forcing drivers to rush through traffic under strict time constraints. The company lacks basic empathy and support during emergencies. After a traffic accident on the job, Grubhub showed zero concern for my safety. Instead, their rigid automation penalized my driver metrics for missed offers because I was physically unable to update my app status while handling the collision. To top it off, the final straw was receiving an automated email accusing me of "abusing the system" simply for qualifying for the guaranteed Grubhub contributions I rightfully earned.

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