Used to be wonderful - now it is nothing but a political bloodbath with nothing but ego maniacs - Director Grubhub Employee Review

1.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

There are still a few really good people left, but those are almost all on the way out. Renovated modern offices in Chicago and New York. As expected, lots and lots and lots of free food Reasonable stock awards that has performed well until recently

Cons

Where to begin? Thoughtful, intelligent, leaders who cared about people have all left the company. What’s left is nothing but insecure people who look to curry favor with either the CEO (Matt Maloney) or CFO (Adam DeWitt). If you’ve ever had the (dis)pleasure of interacting with either of them, you’ll find them to be some of the most conceited and arrogant men around. The lack of regard for any opinions other than their own is frightening to say the least. They care about nothing except the value of their stock, and suffer from wanting to appear like they know everything... when in reality, they are so far removed from the real business and organization, they are strangers in their own building. They have cultivated the behavior in the levels below where everyone strives to win their approval without consideration for others or what is truly best for the company. A new development is a strong lack of diversity at the leadership level - how many non-white males are left at the VP and above? If you audit - how many VP+ females have left in the past few months?

Explore other reviews about Grubhub

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and hybrid

Cons

Leas compensation increases and Micro management

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I appreciated the flexibility, which made it an ideal gig as a parent balancing busy schedules. The instant daily cash-out feature is helpful for managing tight finances during difficult times. I personally found the day-to-day work enjoyable, offering daily opportunities to meet diverse people and discover interesting local restaurants. Before COVID I was actually able to utilize business deliveries for networking to obtain clients for my photo both business.

Cons

Grubhub fails to honor its own guidelines and penalizes its top-performing drivers. Work is highly inconsistent; the higher your stats, the fewer (and worse) offers you receive, making financial momentum impossible. The role also carries high safety risks, forcing drivers to rush through traffic under strict time constraints. The company lacks basic empathy and support during emergencies. After a traffic accident on the job, Grubhub showed zero concern for my safety. Instead, their rigid automation penalized my driver metrics for missed offers because I was physically unable to update my app status while handling the collision. To top it off, the final straw was receiving an automated email accusing me of "abusing the system" simply for qualifying for the guaranteed Grubhub contributions I rightfully earned.

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