Micromanagement University - Customer Service Representative (CSR) II Guardian Life Employee Review

Users say... "Benefits are good...but expensive....retirement is good... most hired will never see any part of their hard work placed on their behalf towards their retirement." "Good work life balance and focus on mental health" "I worked for this company for 10 years and the people were great and always willing to help when needed." "Great culture and values." "Pay is good." 

Users say... "Unfortunately 2 departments have now shut down in Tempe due to horrible retention because of poor management" "Certain managers essentially relied on the person one step below them in the supervisory hierarchy to pretty much do their job for them" "Leadership has no vision for company" "Senior management also relies heavily on consulting firms to provide guidance and direction; however, senior management is not consistent in or persistent withapplying recommendations to effect the cultural change, sales and financial results they are looking for." "There is no training."