3.0Jun 24, 2022Customer service representative (csr)Current employeeRecommendCEO approvalBusiness OutlookProsCaring environment with many perks if you can take advantage of themConsHigh call volume. They expect you to take a certain amount of calls per day I think 40. It can ware on you in the long run if you let itShow more
5.0May 21, 2026Technical support specialistCurrent employee, less than 1 yearWarrendale, PARecommendCEO approvalBusiness OutlookProsWork-life balance is nice, very human and enjoyable staff/management, a culture of communityConsWeekends off are hard to come by due to the nature of the job. But PTO is available and management is flexibleShow moreHelpfulShare
1.0Jun 13, 2026Anonymous employeeCurrent employee, more than 5 yearsWarrendale, PARecommendCEO approvalBusiness OutlookProsComprehensive benefits Generous amount of PTOConsIncome does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.Show moreHelpfulShare