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Guardian Protection

Engaged Employer

Sr Customer Service Rep - Anonymous employee Guardian Protection Employee Review

3.0
Jul 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good and cheap benefits, decent pay but on the low end for customer service. Opportunities to increase pay aside from annual review with OT being offered regularly and shift differential for working after 12:00pm.

Cons

Lack of concern for employees best interest. Positions are hourly, but have "caps" so new employees are starting just under what long time employees are making. No room for advancement outside of Customer Service.

Explore other reviews about Guardian Protection

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Cons

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1.0
Jun 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comprehensive benefits Generous amount of PTO

Cons

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

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