employer cover photo
employer logo
employer logo

Guest Services

Is this your company?

Don't Bother - Anonymous employee Guest Services Employee Review

1.0
Oct 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food and discounts at a lot of random places around DC

Cons

I worked at the corporate offices and honestly it was like beating your head against the wall everyday. Direction was expected to come from the individual locations which did not make as it left us working inconsistently and without the ability to make a congruent strategy. There is zero structure and zero understanding of how a corporate business is run. People who are in upper positions are not experts at what they do and yet do not want to listen to anyone about how to actually do their job. Absolute waste of time. I would not recommend taking a job here to anyone, at best you will coast through, at worst you will be the scape goat for things you can't change and will pick up some terrible work habits.

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

See reviews by: Helpful|Rating|Date|All