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Guest Services

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Below average - Line Cook Guest Services Employee Review

3.0
Jun 16, 2017
Recommend
CEO approval
Business Outlook

Pros

- Conveniently located in Washington, D.C. where access to Metro is easy. - Get to learn a lot whether you work in food service, cashiering, ice cream cart, utility, or in the kitchen. - Free food for yourself and co workers - Laid back managers and co workers (for the most part) - DC has a higher minimum wage than most states, so the pay isn't bad at all. - Scheduled for at least 35 hours a week

Cons

- It gets very busy, especially in the summer months. Customers can be sometimes be rude and arrogant - Many foreign customers who can't speak English and make it difficult to get work done - Favoritism among management and some have attitudes for no reason - Work on weekends and holidays - Lots of standing (but what can you expect from a cashiering job..plus you get used to it) - No service or wifi - AC can sometimes break - Smell bad after working there all day, like grease oil and chicken tenders - If you work ice cream cart you will be sitting outside in the heat. - Closing late after July 1 - Temporary job, season ends in November - Location. As I've stated before, working in DC can be convenient but your only source of transportation will literally be the Metro. No parking, too much traffic and if you're not a public transportation person riding the Metro everyday can be a drag

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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