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Guest Services

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Good company to work for; Long hours while in season - Catering Sales Manager Guest Services Employee Review

4.0
Jan 26, 2020
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the position a lot in the aspect that I managed my own department independently but still had the support of upper management when needed. We generally had slow summers and more time to recover from busy season.

Cons

At times, it seemed like we needed better tools to do our job and it was difficult getting them, as purchases were very closely monitored. We also worked very long hours, very physical events, exposed to the elements and weather. My position was easily a two person position, being done by one. Requires a very dedicated hard working person to handle the work load individually.

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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