Unstable, feels like a sinking ship - Anonymous employee Guest Services Employee Review

High turnover rate especially in management. Unstable work environment. Must work on holidays with no consideration for family/work life balance. Schedule is unpredictable and often work 8-9 days in a row before getting a day off in the busy season. Little training with high expectations. Understaffed for the volume of visitors and incoming calls. Disorganized. Management is only interested in making money at the expense of their employees and continually make poor decisions that negatively affect business. "Everyone is expendable" attitude from management.