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Guest Services

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Guest Services General Manager - General Manager Guest Services Employee Review

4.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Great growth, bonus structure, benefits and small enough of a company to make you feel known and valued. Perks also include discounts at the national parks and resorts that are under contract with them.

Cons

50 hour work weeks are the normal which is typical in most positions at this type of company. If you want to relocate, there are not many opportunities for GMs in all states or cities.

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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